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What you will take away from the course?
I am proud to run one of Australia’s most sought after final year internships and reputable structured mentoring programs — recognised in 2019 by being presented Victoria University’s Alumni Award for Outstanding Service.
My motivation is to start sharing how I have built an amazing team culture that encourages accountability, empowerment and support, including:
- Exceptional management
- Excellent communication
- Lasting patient relationships
- 25 Practitioners averaging >93% patient retention and full appointment books
- The growth of an active 40,000+ yearly patient database in less than 8 years
- Graduate and Mentoring 12-Month Programs are also available for purchase post-event
The full day course offers priceless insights, focusing on:
✔ Building a reputation
✔ Improving emotional intelligence for better patient connections
✔ Better patient outcomes and experiences
✔ The importance of personal branding and social recognition
✔ Understanding patient psychology and behaviours
✔ Building confidence and conviction
✔ Over-servicing vs under-servicing
✔ Establishing long term patient relationships
✔ Filling your books with authentic scripted retention strategies
✔ Ethical, patient-centered rebooking and evidence based treatment/management plans
✔ Reducing burnout and 'compassion fatigue'
Promoting job satisfaction, positive careers, and healthy workplace culture!
I can’t wait to welcome you to one of the most beneficial CPD days of your career!
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Client Testimonials
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Refund Policy
Unfortunately due to the refund policies stipulated by the venue for room size and catering purposes, no refunds can be issued within 30 days of the event.
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