Jade Scott

Topic: KPIs Beyond Financial Metrics – Key Contributors
Expand your focus on KPIs that go beyond the financial scope. Jade will delve into key performance indicators that measure quality, client satisfaction, and team dynamics to ensure long-term success.

With over two decades of experience in Private Practice, Business Strategy, Keynote Speaking, and Clinic Ownership, I bring a unique blend of clinical expertise and strategic acumen to the table. As the fearless leader of an esteemed team at Western Region Health, I've spearheaded innovative initiatives and trailblazed new paths in healthcare delivery.

In addition to over 20 years of extensive hands-on experience, I have furthered my education through prestigious Leadership Programs at Harvard Business School and Clinical Leadership Excellence at Melbourne University. I am also a Certified Psychometric DISC Consultant, empowering organisations to enhance team dynamics and performance through insightful behavioural assessments.

As a dynamic speaker and educator, I bring energy, passion, storytelling and creativity to every presentation, infusing levity and humour to engage and inspire audiences. 

I aim to cultivate a new generation of great leaders who will lift the bar in healthcare and beyond, empowering individuals to drive positive change and create thriving workplace cultures.

Nick Schuster

Nicholas Schuster
Topic: Reducing Cancellation Rates Minimize cancellations and maximize bookings with Nicholas’s expert advice on reducing patient no-shows. Learn practical tips that have transformed clinics by increasing efficiency and patient commitment.

I have grown and run Australia's most engaged community of physio clinic owners in a private facebook group called The Ultimate Physio - Clinic Owners Mastermind Group. The group has 1500+ members - one in every five physio clinic owners in Australia! The vision of our community is to become the world's most engaged community of business owners.

This system has been developed through the integration of key learning from mentors both within and outside of the Physiotherapy profession. I have never seen such a comprehensive leadership approach used within our profession which is targeted to Physios and business owners. This can be tailored to your individual philosophies and beliefs as a Physio or business owner – no one size fits all approach or system.

James Schomburgk

Topic: PPVA & NPS
Measure and improve patient satisfaction using PPVA and NPS tools. James will walk you through these powerful metrics that provide insight into your patients' experiences and loyalty.

The owner of The Second Visit, an international clinical education company.

He is a lecturer in Sports and Orthopaedic Medicine at the School of Medicine at the University of Adelaide.

He is also Director of Back in Motion Campbelltown and Valley View In 2017 he was awarded the ‘ Most Inspiring Director’ for the Back in Motion Health Group, a group of practices across the World.

He was the State SA Director of Back in Motion for its 1st 4 years before selling so he could return to clinical consulting.

James’ main passion is sharing clinical knowledge to physiotherapists and doctors. Not only has he been a keynote speaker, but he also presents courses on low back pain, neck pain, shoulder injuries, knee injuries, , knee and hip OA, clinical reasoning, and manual therapy across the world.

Shane Gunaratnam

Shane Guna
Topic: KPI & Wages Calculator
Discover the power of a well-crafted KPI and wages calculator to balance your clinic's financials and team performance. Shane will guide you through calculating accurate metrics that boost accountability and streamline wage allocations.

With over two decades of experience in Private Practice, Business Strategy, Keynote Speaking, and Clinic Ownership, I bring a unique blend of clinical expertise and strategic acumen to the table. As the fearless leader of an esteemed team at Western Region Health, I've spearheaded innovative initiatives and trailblazed new paths in healthcare delivery.

As a dynamic speaker and educator, I bring energy, passion, storytelling and creativity to every presentation, infusing levity and humour to engage and inspire audiences. 

I aim to cultivate a new generation of great leaders who will lift the bar in healthcare and beyond, empowering individuals to drive positive change and create thriving workplace cultures.

Michael Rizk

Topic: Retention & Rebooking Like a Boss – ‘The Holy Grail’ Part 2
Dive into the ultimate guide on patient retention with Michael Rizk. This second part of his series will cover advanced tactics for rebooking and retaining patients – ensuring your clinic’s services stay top-of-mind.

With over two decades of experience in Private Practice, Business Strategy, Keynote Speaking, and Clinic Ownership, I bring a unique blend of clinical expertise and strategic acumen to the table. As the fearless leader of an esteemed team at Western Region Health, I've spearheaded innovative initiatives and trailblazed new paths in healthcare delivery.

In addition to over 20 years of extensive hands-on experience, I have furthered my education through prestigious Leadership Programs at Harvard Business School and Clinical Leadership Excellence at Melbourne University. I am also a Certified Psychometric DISC Consultant, empowering organisations to enhance team dynamics and performance through insightful behavioural assessments.

As a dynamic speaker and educator, I bring energy, passion, storytelling and creativity to every presentation, infusing levity and humour to engage and inspire audiences. 

I aim to cultivate a new generation of great leaders who will lift the bar in healthcare and beyond, empowering individuals to drive positive change and create thriving workplace cultures.